CRM Specialist

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role. Put simply: we could write history together.


We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are). Instead, we’ll let the numbers speak for themselves: +$70 million in funding (and counting!), +13000 products, +$500M sales, 3M customers, a presence in +160 countries, 6 consumer brands, a team of 150+ employees and 42+ nationalities, and 1 person missing — you.


We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.


The role

Do you have what it takes to shape the future of a rapidly growing, GLOBAL B2C e-commerce platform that is changing the game for online payments? Are you the enthusiastic CRM Specialist that’s looking for the next challenge? Then our team is looking for you.


Is this paragraph about you?

Are you searching for a new opportunity with unlimited growth potential? Do you have a serious interest in CRM and digital marketing? Are you eager to take CRM campaigns to the next level and to master customer lifecycle management via channels such as email and push notification? If so, we have an amazing opportunity for you at recharge.com


Your contribution to our mission

As a CRM Specialist, you will work in our CRM Team. Together we execute the complete customer contact strategy across email, push notification and onsite personalization. Next to RECHARGE.com, you will also work for our ‘local heroes’ brands like beltegoed.nl, guthaben.de and recharge.fr. You will assist targeting various customer segments around the world, for different labels and product categories.


Your day to day challenges

  • Set-up email and push campaigns in our marketing automation tooling (Selligent)

  • Deliver creative content strategies for various customer segment around the world

  • Advance our customer lifecycle journeys through automation, personalization and data

  • Deep dive into customer base and identify new opportunities to create value

Job requirements

We are a customer first kind of company

Do you have the customer first mindset and love to work in a fast paced scale-up environment? With the mentality to get ‘it’ done. Do you want to make an impact on how customers shop and pay online? We are all about giving customers the freedom of choice, save, fast and simple


  • Min. 2 years experience working in digital marketing

  • Strong motivation to drive CRM to the next level

  • Hands on mentality in using marketing automation software like Selligent

  • A love for customer experience and a data-driven approach to any task performed

  • A creative mind and a strong commercial drive

  • An open mind & love for change, to embrace new ideas and cultures


Don’t meet every single requirement? At Recharge we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


What we offer:

  • A full-time job in a fast-growing e-commerce company with a start-up culture

  • Lots of room to work on new ideas, and to learn and grow, whilst facing complex challenges

  • Little hierarchy with focus on teamwork and creativity, which means that every idea counts

  • 30 vacation days so you can relax and enjoy time with your loved ones

  • An inspiring office and inspiring colleagues in the centre of Amsterdam (next to the Amstel) with our own chef preparing healthy breakfast, the best lunches and delicious afternoon snacks!

  • An environment that values diversity and equal opportunity to everyone


The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job

4.Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team!


Find out more about our company culture, values and big wins at company.recharge.com, our Instagram Page on Lifeatrecharge or meet some of our team in the video below.


Proactive acquisition from 3rd parties is not appreciated.