Fraud Specialist

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role. Put simply: we could write history together.

We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are).


Instead, we’ll let the numbers speak for themselves: $36 million in funding (and counting!), 50%+ growth in 2020, projected $500 million in sales in 2021, 2.5 million active customers, a presence in 180 countries and 22 markets, a team of 140+ employees and 35+ nationalities, and 1 person missing — you.


We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.


The Role

We’re looking for a talented Fraud Specialist who is passionate about protecting customers and businesses from any fraudulent activities to join our Fraud Team reporting to our Fraud Lead Patrick Gehre. As part of the Payments and Risk team, you will participate in the fraud strategy of the company with the use of data and fraud prevention tools to accurately identify and analyze fraud patterns, trends, assess risks and recommend actions to optimize our security flows to keep all fraud and risk KPIs under control. You will be the point of reference for any fraud related queries or escalations made by the team or by other departments.

Job requirements

What You Have

  • Bachelor’s Degree in econometrics, statistics, mathematics, science or similar quantitative discipline
  • 1 -3 years work experience in Fraud, Risk and/or Compliance; preferably in the digital goods, financial or payments industry;
  • Previous experience working in fraud detection and prevention, with an understanding of the impact that has on other areas in the company where business and product decisions are made
  • Data driven and good analytical skills

Nice to have

  • Understanding of the Payment Card Industry Data Security Standard (PCI DSS), PSD2 and other regulations in the payment industry


Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business including Fraud & Risk Lead, 2 Fraud Specialists and 1 Chargeback Agent.


What we offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • MacBook Pro (13” or 15”) or PC

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Weekly yoga, bootcamp and guided meditations

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events*

*Online during Covid-19 restrictions


Find out more about our company culture, values and big wins at company.recharge.com and our Instagram Page on Lifeatrecharge.


The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job.

4.Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.