IT Systems Engineer
- Hybrid
- Amsterdam, Noord-Holland, Netherlands
- Recharge | Product & Engineering
Job description
Why Recharge
At Recharge, we're revolutionising prepaid payments! From call credits to gaming, entertainment and more, we make online recharge easy, anytime, anywhere.
Join us in our exciting journey of an ambitious scaleup in a state of rapid growth & make a real impact. Together, we believe we can create something extraordinary.
Let's skip the corporate talk and get to the good stuff: we offer 15,000+ products, have secured $70 million in funding and achieved over 20% growth in 2023. Our goal? €75 million in revenue by 2024. With 1.1 million app downloads last year, 5 million active customers, a presence in 180 countries and a diverse team of 160+ employees from 40+ nationalities, we’re just getting started.
We’re searching for passionate and driven individuals to join our mission. If this sounds like you, consider this your sign: we want you on our team!
The Role
We seek an experienced IT Systems Engineer proficient in managing Windows and macOS environments. Our team extensively supports users in Amsterdam (HQ) and Eindhoven. With Recharge's expansion, there's a notable opportunity to enhance our internal toolkit, bolster security protocols, and improve operational efficiency as we pursue excellence.
You’ll provide comprehensive support for our Office IT environment, collaborating closely with the IT Lead to ensure smooth operations and a high standard of service across all areas. Proficiency with tools such as Okta, Google Workspace, Atlassian, Slack, Microsoft Intune, and SharePoint is essential to meet and set high standards at Recharge. This role reports directly to the IT Operations Manager, Wikus du Toit.
Job requirements
What will I do?
Device Management & Security: Manage and administer macOS and Windows devices, using MS InTune and Kandji to enhance MDM capabilities and fortify endpoint security. Intermediate knowledge of InTune (or similar certification) and strong familiarity with macOS/Windows environments are required.
Cross-Department Collaboration: Work closely with stakeholders across departments to integrate new architecture into the existing infrastructure, focusing on optimising Okta solutions for secure and efficient access management. Experience in cross-functional projects and stakeholder communication is preferred.
Okta Solutions Implementation: Actively participate in implementing and maintaining Okta solutions to strengthen security protocols and ensure compliance with relevant regulatory frameworks, including SOC 2 and/or GDPR.
Efficiency & Compliance Initiatives: Contribute to ongoing initiatives to improve operational efficiency and maintain compliance with industry standards. Familiarity with security frameworks or compliance requirements is beneficial.
On-Site Support: Offer hands-on, in-office support during office hours.
Professional Development: Stay updated on industry trends, emerging technologies, and best practices to contribute valuable insights into improving IT operations.
What you have
Minimum of four years of experience in IT administration, with demonstrated proficiency in MS InTune, Kandji, Okta & Google Workspace.
Intermediate-level certification or equivalent experience in MDM solutions & endpoint security.
Some background in regulatory compliance requirements (e.g., SOC 2, GDPR) and security frameworks (PCI and NIS2).
Excellent communication skills for effective collaboration with stakeholders.
Fluent English is a must, and other languages are a plus.
It's a Plus if You Bring
Experience with Okta Device Trust
Experience with Jumpcloud
Experience with ISO27001
What we offer
30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam
Flexible working hours and an office overlooking the Amstel
Macbook Pro or Windows Laptop
Budget for noise-cancelling headphones, travel to and from the office, opportunities to work-from-home and self-learning
Free healthy breakfast, lunch and snacks by our in-house chef
Unlimited access to mental health support by certified psychologists via OpenUp
Free Dutch classes to help out with daily life in the Netherlands
Regular parties, celebrations and other events.
The process
1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.
2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.
3. First interview: You’ll meet with your future line manager (either in person or online) to talk about you, our culture and whether you're a fit for the job.
4. Second interview: (Technical) Great! It’s your chance to shine and show us you have what it takes. You will meet with the team for a more in-depth conversation regarding your technical skills and experience.
5. Third Interview: You’ll meet with a key member of the management team
6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.
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