Localisation Lead

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role. Put simply: we could write history together.

We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are). Instead, we’ll let the numbers speak for themselves: $70 million in funding (and counting!), 40%+ growth in 2021, projected $560 million in sales in 2022, 3.0+ million active customers, a presence in 180 countries and 25 markets, a team of 140+ employees and 35+ nationalities, and 1 person missing — you.

We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.

The Role

We are looking for an experienced Localisation Lead with a minimum of 6 years of experience in-house or agency to lead our Localisation efforts within our Brand, Campaign and Communication team, led by our Director of Brand & Communications Ross Cumming

Job requirements

What will I do?

  • Manage suppliers, budgets, expectations and workflows that come together that satisfy stakeholders with content ready for all global markets

  • Bridge the gap between translated content and content that is localised to be clearly understood by the target market as native content

  • Manage the delivery of localised content that engages the audience and triggers retention

  • Work with localisation specialist to manage the flow of requested translations

  • Preparing glossaries and briefs for the translators

  • Work with localisation tool to organise tasks and deliveries

  • Monitor status and track delivery of localisation projects

  • Own localisation QA across all localised content delivered by the team

  • Seek solutions for issues that arise during localisation projects and propose improvements to the process where applicable

  • Build good working relationships with all internal and external stakeholders including but not limited to team members and external language providers

  • Compile weekly and monthly and ad hoc reports as appropriate

Our Communication Tools

Asana / Google Workplace / Slack

Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business through world-class creative. Our Creative Studio team are part of the heartbeat of our brand and bring it to life in the eyes of our customers.

What you have

  • Proficient in English (additional languages a plus).

  • Minimum BA in Marketing, Business or Linguistics

  • A minimum of 6 years of experience in Globalisation/Localisation including software internationalisation; 1-2 years in a lead position.

  • Experience working within a fast-moving scaleup environment

  • Working knowledge of localisation platforms, file formats and CAT tools – such as Memsource or any similar product that manages and/or automates the translation workflow.

  • Experience with more than one vendor: Livewords, Lionbridge etc.

  • Experience with Machine translation

What we offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • MacBook Pro (14” or 16”) + associated design hardware

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Weekly Yoga, Bootcamp and guided meditations

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events

The application & interview process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job.

4. Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.

Find out more about our company culture, values and big wins at company.recharge.com, our Instagram Page on Lifeatrecharge or meet some of our team in the video below.