Localisation QA Specialist

Job description

Why Recharge.com

Recharge.com, is a growing global leader in prepaid payments with over € 400 million of payments in 2021.

Operating around the world we process millions of online transactions annually connecting customers with leading global brands. Our digital platform improves customer lives through a broad selection of digital vouchers & prepaid money from brands including CASHU, paysafecard, Apple, Google and PlayStation alongside cross-border remittances of call, data credits, and furthermore disrupts traditional players across the globe.

Recharge.com is on a mission to become the leading one-stop shop for all branded payment needs. We continue to develop a modern and secure transactional platform instantly delivering top-ups and stored value codes of brand partners with automated payment and risk control.

The Role

Are you looking to be a part of the most influential company in the branded payment industry and contribute to the branded-payment revolution that is changing the world? The Recharge Localization team is in charge of translating, localizing, and testing content from our website and app into 18 locales (…and counting!). The team’s goal is to put our international community first and help them grow by localizing products and services.

You will help ensure that users have the same accurate and enjoyable experience in all international markets. You will automate and scale localization QA processes to make LQA easier and faster for our stakeholders, as well as the implementation of a quality framework. This role will also include the management of language assets such as glossaries, translation memories and style guides as well as the training, evaluation and implementation of machine translation in our workflows. You will report to the Localisation lead at Recharge.

What will I do?

As our Localisation QA Specialist, you will;

  • Manage and improve the quality assurance process

  • Set goals and metrics, and report on quality assurance results continuously

  • Provide timely responses and actions to vendor and colleague requests

  • Communicate quality concerns with stakeholders

  • Assist on localization projects during high demand

  • Work with local managers to refine and adapt local copies

  • Scale LQA across all supported languages and websites/apps

  • Own our Machine Translation strategy

  • Ensure that our language assets are always concise and up-to-date

Job requirements

What do I have?

  • At least 5 years of localization QA experience managing medium to large-scale projects

  • Strong technical domain knowledge (globalization, internationalization, localization)

  • Knowledge of the full localization life cycle, best practices, and industry translation management systems (preferably Memsource)

  • Understanding the main Machine Translation evaluation metrics (like BLEU and TER) and how to build terminology for training.

  • Can write some basic scripts using regex (e.g. for data cleaning)

  • Experience collaborating across the organization and a variety of teams

  • A passion to scale processes and adapt to ongoing project needs

Bonus points:

  • Knowledge of additional European or Asian language is a plus

  • Experience with Jira, Memsource and Phrase

  • Experience in Project Management

What We Offer

  • The best relocation package in Amsterdam

  • 30 days vacation to enjoy + 8% holiday bonus on top of your annual gross salary

  • Mac, noise-cancelling headphones and home office support

  • Great compensation, mobile phone allowance and contribution to pension

  • Budget & time for your personal growth plan, conferences, and events

  • Weekly sport activity

  • Free breakfast, lunch and afternoon snacks (vegetarian & vegan options included)

  • Hybrid working environment with a great base office by the Amstel

  • A multicultural scale-up environment with 150 colleagues and over 37 different nationalities and growing

Don’t meet every single requirement? At Recharge we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The application & interview process

  • Apply: Want in? Let us know! Apply for a role and help us get to know your best self.
  • Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.
  • Interview & Assignment: This role will require a case study. You’ll meet with your future line manager (either in person or online) to get to know them and share what you can do. This is your chance to shine and show us you have what it takes. You’ll present your material to the Hiring Manager and someone from the team.
  • Final Interview: You’ll meet with a key member of the management team
  • Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.

Find out more about our company culture, values and big wins at company.recharge.com, our Instagram Page on Lifeatrecharge or meet some of our team in the video below.