Payment Specialist

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role. Put simply: we could write history together.


We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are). Instead, we’ll let the numbers speak for themselves: $70 million in funding (and counting!), 50%+ growth in 2020, projected $500 million in sales in 2021, 2.5 million active customers, a presence in 180 countries and 22 markets, a team of 140+ employees and 35+ nationalities, and 1 person missing — you.


We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.


The role

We’re looking for a talented payment specialist to join our Payments and Fraud Team  reporting to our Payments and Fraud Lead Veronica Melendez. We need your support and talent to drive the business growth, find the best solution payment wise for every market and segment we offer for our products, and  explore new payment solutions with a focus on developing new and existing markets.

Job requirements

What will I do?

As a Payment Specialist you are constantly on the lookout for new trends, payment methods and our coverage in new countries. To be successful, you have to work together a lot with our country expansion and other business teams, and Risk & Fraud team for the assessment of risks and opportunities of new and existing payment methods. 


You are a curious, ambitious and self-propelling person who can shape this role along the way.

You will explore the payment landscape for our new and current markets, Cards, E-wallets and other APM’s and provide benchmarking, research and business cases regarding new payment methods, Payment Service Providers (PSP), acquirer banks and anticipate associated risks.


You also share trends and insights in the payment and fraud ecosystem in knowledge sharing sessions with different stakeholders, work together with our country expansion team and Product Owner to define and execute the rollout plan, and maintain commercial relationships with existing Payment Service Providers & Acquirers. You will have the opportunity to monitor the daily payment performance and improve conversions on our markets, lead initiatives to optimize our payment funnel / payment check-out. 


And you are aware of PSD2, PCI DSS and other developments in the payments industry e.g. the New Payments Architecture and what it means for our future payment vision, and understand alternative, non-card based Payment methods, such as digital wallets, direct bank integrations and mobile payment solutions.


Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business and is divided into two parts, Fraud (Fraud & Risk Lead, 2 Fraud Specialists and 1 Chargeback Agent) and Payments (2 Payment Specialists) who all report to the Head of Payments .

What you have:

  • Ability to communicate complex (technical) concepts and ensure knowledge transfer to internal business teams and product-owner

  • Knowledge of the ecommerce payment landscape

  • Relevant experience in the domain of ecommerce

  • Understanding of the Payment Card Industry Data Security Standard (PCI DSS), PSD2 and other regulations in the payment industry.

  • Project and stakeholder management skills

  • Previous experience in integrating PSPs and payment methods in a merchant, and awareness of EU GDPR is a plus


What we offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • MacBook Pro (13” or 15”) or PC

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Weekly yoga, bootcamp and guided meditations

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events*

*Online during Covid-19 restrictions


Find out more about our company culture, values and big wins at company.recharge.com and our Instagram Page on Lifeatrecharge.


The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job.

4.Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.