Senior CRO Specialist

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role.

Put simply: we could write history together.

We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are).


Instead, we’ll let the numbers speak for themselves: $36 million in funding (and counting!), 50%+ growth in 2020, projected $500 million in sales in 2021, 2.5 million active customers, a presence in 180 countries and 22 markets, a team of 140+ employees and 35+ nationalities, and 1 person missing — you.


We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.


The Role

We’re looking for a talented CRO specialist to join our CRO Team reporting to our CLM and CRO Lead Jan Willem BoersmaDo you like to generate insights and hypotheses based on research and data? Can you turn your hypothesis into conversion boosting A/B tests? Do you have what it takes to work in an international Amsterdam based scale -up company where we shape the future of buying and exchanging digital credit? Then we are certain there is an adventure waiting to unfold, just for you!


You will work closely with product owners, (web)analysts, content specialists, digital marketeers and UX designers, challenge our product and tech roadmap from a conversion perspective and actively advocate CRO and a customer journey mindset within Recharge.com.

Job requirements

What will I do?

As a Senior CRO Specialist, you love to improve our customer journey for both web and app. You will actively optimize customer journeys across all of our labels worldwide and together with other team members pro-actively own, run and improve our experiment roadmap.


You will also initiate hypothesis-driven A/B tests to increase the conversion rate of our platforms and make significant test results actionable for our development teams.


Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business that is divided into two parts, CLM (6 Fte) and CRO (2 Fte).

What you have:

  • At least 4 years experience in running experiments in a high traffic e-commerce environment
  • Extensive hands-on knowledge of tools as VWO, Hotjar, GA360, BlueConic and Usabilla
  • Sufficient knowledge of HTML, CSS, and JavaScript
  • A strong analytical and problem solving mindset and a passion for customer experience
  • The ability to find data driven opportunities to increase conversion
  • A strong sense of responsibility for the work you do and the KPI’s you own
  • A drive to make things better, to make a difference
  • A hunger for new market trends and the latest updates in CRO


What We Offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • MacBook Pro (13” or 15”) or PC

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Weekly yoga, bootcamp and guided meditations

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events*

*Online due to Covid-19 restrictions


Find out more about our company culture, values and big wins at company.recharge.com and our Instagram Page on Lifeatrecharge.


The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job.

4.Assignment & Second interview: Some roles involve a case study. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case study to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.