Senior UX Designer

Job description

The role

We’re looking for an enthusiastic, confident Senior UX Designer with experience in conducting user research and developing UX strategy. Are you experienced in user-centric design and fueled by a passion for empathising with users? Then you might be the person to help us drive innovation and elevate’s cross-platform user experience.

Job requirements

We are looking for someone with:

  • 5+ years experience working as a UX Designer, preferably in a senior role

  • Demonstrable experience of designing mobile-first for responsive web products

  • A thorough understanding of different quantitative and qualitative research methods and tools and when to apply them

  • Confidence in planning, executing, analysing and reporting back the results of research projects

  • Proven capability of developing, promoting and carrying out UX strategy

  • A ‘fail fast, learn faster’ attitude and the ability to thrive in a dynamic environment

  • Fluency in English (we love diversity so other languages are a plus!)

It would also be great if you have experience in...

  • E-commerce on a global scale

  • Designing for mobile apps

  • Figma

  • Data and testing platforms e.g. Google Analytics, Hotjar, VWO, Lookback, UsabilityHub

What you will do

  • Uncover user insights and opportunities for improving our products by planning, conducting and analysing user research

  • Work with your Product Owner to formulate strategic decisions and actions based on customer insights and data

  • Represent the voice of the user advocating for customer-centricity in the product direction

  • Communicate early and often with stakeholders to incorporate feedback and align on user and commercial needs

  • Facilitate (remote) workshops, ideation sessions and other design-led activities to help solve complex business problems and unite project teams

  • Translate insights and requirements into wireframes, user flows, low- / high-fidelity mock-ups that solve user problems

  • Rapidly prototype and test to iterate designs

  • Collaborate with developers to understand technical limitations, overcome issues and deliver quality solutions

  • Strengthen and grow the design community by participating in recruitment and knowledge-sharing activities

  • Proactively seek out opportunities to advance the team and its processes

What we offer

  • 30 days vacation, competetive compensation, pension contributions & one of the best relocation packages in Amsterdam

  • Choice of a Macbook Pro (13” or 15”) or a HP laptop

  • A budget for headphones, books and learning so you can grow in your role

  • Flexible hours and home office support so you can WFH safely and comfortably

  • An international English-speaking office & free Dutch courses to help out with daily Dutch life

  • Free lunch & snacks every day with veggie & vegan options

  • Weekly bootcamps, yoga sessions & Friday drinks*

  • Regular parties & celebrations*

*Online during Covid-19 restrictions


We're on a once-in-a-lifetime adventure to scale up our company and become the global leader in prepaid branded payments — and we’re only just getting started! We're already Europe’s leading one-stop shop for branded payments. This is your chance to join our international team of over 120 Rechargers as we take on the industry and make our way to the top, expanding to new markets, products, services and solutions. Operating in over 180 countries around the world, we’re growing each and every day as we process millions of online transactions and connect leading brands to global consumers. Ready to join us for the ride?

To find out more about our company culture, values and big wins, head to