Senior UX/UI Designer

Job description

Why Recharge.com

We are the leading one-stop-shop for branded payments, making online recharge possible for anyone, anywhere at any time — whether you or someone you love needs credit for calling, gaming, entertainment or money. This is your chance to join an ambitious scaleup in a state of rapid growth; we’ll push you to develop yourself and help you create a real impact in your role.

Put simply: we could write history together.

We won’t bore you with a corporate spiel about how we might be taking on the world of branded payments (spoiler: we are).


Instead, we’ll let the numbers speak for themselves: $36 million in funding (and counting!), 50%+ growth in 2020, projected $500 million in sales in 2021, 2.5 million active customers, a presence in 180 countries and 22 markets, a team of 140+ employees and 35+ nationalities, and 1 person missing — you.


We’re on the hunt for the hungriest and most passionate talent out there. If at any point your brain screams “I want in!” while you’re reading this, then consider this the sign you’ve been looking for: we want you too.



The role

We’re looking for a talented, confident Senior UX / UI Designer with experience in delivering best class user centric design solutions to join our UX & Design Team, reporting to Alexander Kruck-Kneip. Are you experienced in conducting design thinking methodologies and fueled by a passion for empathising with users? Then you might be the person to help us drive innovation and elevate Recharge.com’s cross-platform user experience.

Job requirements

What will I do?

As a Senior UX/UI Designer, you uncover user insights and opportunities for improving our products by planning, conducting and analyzing user research. You work with your Product Owner to formulate strategic decisions and actions with a high focus on delivery . You represent the voice of the user and advocate for customer-centricity in the product direction. You also collaborate with developers to understand technical limitations, overcome issues and deliver quality solutions. Communicating early and often with stakeholders to incorporate feedback and aligning on user and commercial needs are going to be part of your responsibilities as well.

Facilitating (remote) workshops, ideation sessions and other design-led activities to help solve complex business problems and unite project teams is an important driver of our design process. Translate insights and requirements into wireframes, user flows, low- / high-fidelity mock-ups that solve user problems.

You will rapidly prototype and test to iterate designs, strengthen and grow the design community by participating in recruitment and knowledge-sharing activities-and proactively seek out opportunities to advance the team and its processes.


Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business including your Team Lead and 3 Senior UX/UI Designers.

What you have:

  • 5+ years experience working as a UX Designer, preferably in a senior role

  • Demonstrable experience of designing mobile-first for responsive web products

  • Focus on delivery of lo-fi and hi-fi prototypes to high quality developer handover deliverables

  • A thorough understanding of different quantitative and qualitative research methods and tools and when to apply them

  • Capability of developing, promoting and carrying out UX strategy

  • A ‘fail fast, learn faster’ attitude and the ability to thrive in a dynamic environment

  • Fluency in English (we love diversity so other languages are a plus!)


It would also be great if you have experience in...

  • E-commerce on a global scale

  • Designing for mobile apps

  • Figma

  • Data and testing platforms e.g. Google Analytics, Hotjar, VWO, Lookback, UsabilityHub


What we offer

  • 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam

  • Flexible working hours and an office overlooking the Amstel

  • MacBook Pro (13” or 15”) or PC

  • Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning

  • Free healthy breakfast, lunch and snacks by our in-house chef

  • Weekly yoga, bootcamp and guided meditations

  • Free Dutch classes to help out with daily life in the Netherlands

  • Regular parties, pub quizzes, bingo sessions, celebrations and other events*

*Online due to Covid-19 restrictions

Find out more about our company culture, values and big wins at company.recharge.com and our Instagram Page at Lifeatrecharge.


The process

1. Apply: Want in? Let us know! Apply for a role and help us get to know your best self.

2. Phone interview: One of our recruiters will get in touch to help you both understand if Recharge is the right next move for you.

3. First interview: You’ll meet with your future line manager (either in person or online) and someone from HR to talk about you, our culture, and whether you're a fit for the job.

4. Assignment & Second interview: Some roles involve a case presentation. Great! It’s your chance to shine and show us you have what it takes. You’ll present your case presentation to the Hiring Manager and someone from the team

5. Third Interview: You’ll meet with a key member of the management team

6. Offer: You did it! There are only a few tickets available, and this one has your name on it. Welcome to the team.